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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
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Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Willie's 100% Carenero Cacao is a true cook's ingredient, crafted for both sweet and savoury culinary mastery. Sourced from the Barlovento coast of Venezuela, these full-bodied beans offer rich notes of nuts and spices, making them ideal for creating decadent desserts, bold sauces, and authentic Aztec-style hot chocolate. Use in place of dark chocolate by combining 70g of cacao with 30g of sugar for every 100g required in recipes.
Artisanally made bean-to-bar in Devon, this cacao is processed in small batches at low temperatures over up to 21 days to preserve its pure, complex flavour profile—unlike industrial chocolate that sacrifices taste for speed. Ethically sourced through Direct Trade by cacao farmer Willie Harcourt-Cooze, this product supports sustainable farming practices, pays farmers fairly, and ensures no chemicals, additives, or compromises.
Product Features:Willie Harcourt-Cooze, a pioneer in the artisan chocolate movement, founded the UK’s first bean-to-bar chocolate factory in 2008. His award-winning Willie’s Cacao range is used by top chefs including Yotam Ottolenghi and has earned global acclaim for its purity, depth of flavour, and ethical standards.
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