{"product_id":"unreasonable-hospitality-the-field-guide-the-new-york-times-bestseller","title":"Will Guidara - Unreasonable Hospitality: The Field Guide | Paperback | English","description":"\u003cdiv\u003e\n    \u003cp\u003ePut the lessons from the New York Times bestseller \u003cem\u003eUnreasonable Hospitality\u003c\/em\u003e into immediate action with this beautifully illustrated, interactive companion guide by Will Guidara, former co-owner of Eleven Madison Park. This Field Guide serves as the practical 'how-to' companion to Guidara’s philosophy, offering a clear roadmap for translating generous thinking into consistent, real-life hospitality practices.\u003c\/p\u003e\n\n    \u003cp\u003eThis participatory journal is designed to be marked up and discussed, providing actionable strategies relevant for everyone from CEOs to front-desk interns. Walk away inspired with a power pack of specific, immediately actionable ideas to elevate the magic in your work environment.\u003c\/p\u003e\n\n    \u003cstrong\u003eKey Features\/Benefits\u003c\/strong\u003e\n    \u003cul\u003e\n        \u003cli\u003ePractical, step-by-step journal format offering a clear roadmap for applying hospitality lessons.\u003c\/li\u003e\n        \u003cli\u003eLearn to build and lead teams with consistency, integrity, and hospitality.\u003c\/li\u003e\n        \u003cli\u003eDevelop a culture of hospitality using five essential components: excellence, communication, collaboration, feedback, and repair.\u003c\/li\u003e\n        \u003cli\u003eCreate bespoke gestures to transform ordinary transactions into extraordinary experiences.\u003c\/li\u003e\n        \u003cli\u003eIncludes simple, repeatable actions and practical exercises suitable for individual or team use.\u003c\/li\u003e\n        \u003cli\u003eBeautifully designed and illustrated in full colour.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003cstrong\u003eSpecifications\u003c\/strong\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eAuthor:\u003c\/strong\u003e Will Guidara\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eBinding:\u003c\/strong\u003e Paperback\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eLanguage:\u003c\/strong\u003e English\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePrint Length:\u003c\/strong\u003e 304 pages\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eSeries:\u003c\/strong\u003e The Unreasonable Hospitality Collection\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eISBN-10:\u003c\/strong\u003e 1529147387\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 978-1529147384\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 160 x 28 x 237mm (16 x 2.8 x 23.7 cm)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e 780 g\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePublisher:\u003c\/strong\u003e Ebury Edge\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e 30 April 2026\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003cp\u003eThis guide is essential for anyone looking to implement the principles of service and leadership that prioritize the human desire to be taken care of in any business setting.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"by Will Guidara","offers":[{"title":"Default Title","offer_id":57640196964734,"sku":"1529147387","price":51.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0574\/3919\/1207\/files\/71EhUJkQVUL.jpg?v=1783104645","url":"https:\/\/ca.yachew.com\/products\/unreasonable-hospitality-the-field-guide-the-new-york-times-bestseller","provider":"Yachew","version":"1.0","type":"link"}