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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Provide a safe and natural retreat for your small animal or reptile with this set of three coconut hideaways from TRIXIE. Made from 100 percent natural materials, these solid-form shelters offer a secure space for resting and hiding within habitats or aquariums.
TRIXIE accompanies you and your pet from birth into old age, at home and on tour, for games and sports, and in every season with products. In doing that, we do not only take into account the different preferences and needs of all breeds, we also keep an eye on current trends. In short: TRIXIE has something for every animal lover in our product range.
Enhance your pet's environment today with this natural, multi-pack coconut hideaway set.
TRIXIE accompanies you and your pet from birth into old age, at home and on tour, for games and sports, and in every season with products. In doing that, we do not only take into account the different preferences and needs of all breeds, we also keep an eye on current trends. In short: TRIXIE has something for every animal lover in our product range.
The story of TRIXIE began with a three-and-a-half tonne truck and a Dane. When businessman Bonnik Hansen loaded his truck with dog leashes, toys and chewing bones, he had no idea that his one-man business would develop into a European market.
In spite of its fast growth and success, the company has remained down-to-earth and authentic. Everybody is on a first-name basis, meetings take place at eye level, and we deal with each other in a fair and open way. A regular exchange of ideas with is equally important to us as the reliable and helpful processing of enquiries.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
Rest easy knowing that your financial data is secure with our robust, encrypted payment system.
