Free Delivery to Canada 🇨🇦
From our warehouse to your door — track every step of the way
We ship worldwide with care
Confirmation email sent instantly
Picked & packed with care
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On its way to you
Enjoy your purchase!
Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
Changed your mind? No problem.
Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
The very best for our environment
Our Noris pencils are manufactured using the smallest wood chips in order to make full use of wood as a raw material and thus save resources.
Certified wood
The upcycled wood originates from mainly German, PEFC-certified forests managed in an ecologically, economically, and socially sustainable manner.
In addition to classic wood-cased pencils made from wooden slats, STAEDTLER also produces high-quality coloured pencils using wood chips. These chips are created using residual or waste products from the sawing and planning processes in the wood processing industry, meaning the raw wood material is used even more efficiently.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
Rest easy knowing that your financial data is secure with our robust, encrypted payment system.
