No surprise fees on delivery. Any import duties are settled at checkout — never on your doorstep.
All delivery timeframes start from the day after you place your order, unless otherwise specified.
Express is FREE on orders over $200.00 AUD
Express is FREE on orders over £100.00 GBP
Changed your mind? Returns are free within 30 days for unopened items. Food, drink and opened items can't be returned unless they arrive faulty or damaged.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
See our delivery & returns page.
Promo code - 5% Off your First Order
Founded in 2019, Smith Packaging is a packaging supplier and one of the UK’s premier resources for high-quality ecommerce packaging, industrial packaging, and packaging boxes for moving house.
What started out as a small family business is now a highly reputable corporation large enough to supply packaging solutions for any business, while maintaining an ethos reflective of family-run values.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
Rest easy knowing that your financial data is secure with our robust, encrypted payment system.
