{"product_id":"unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-they-expect","title":"Will Guidara - Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect | Hardcover","description":"\u003cdiv\u003e\n    \u003cp\u003eDiscover the essential lessons in service and leadership from Will Guidara, author and former co-owner of the world-renowned Eleven Madison Park. This bestselling guide details the transformation of a struggling New York City restaurant into the best in the world through radical reinvention and memorable, over-the-top hospitality.\u003c\/p\u003e\n\n    \u003cp\u003eGuidara shares how his team delivered extraordinary experiences, such as surprising guests with a magical sledding trip to Central Park or consoling a couple with a beach-themed dining room. More importantly, the book outlines a leadership philosophy that empowers employees to think and act differently, focusing on building exceptional teams and transforming ordinary transactions into extraordinary experiences.\u003c\/p\u003e\n\n    \u003cstrong\u003eKey Benefits for Business Leaders\u003c\/strong\u003e\n    \u003cul\u003e\n        \u003cli\u003eLearn how to deliver praise and criticism with intention.\u003c\/li\u003e\n        \u003cli\u003eUnderstand why giving more, not less, is often the solution to tough business challenges.\u003c\/li\u003e\n        \u003cli\u003eDiscover how real magic happens when every employee starts thinking like an owner.\u003c\/li\u003e\n        \u003cli\u003eApplicable lessons for any business looking to adopt a hospitality-first approach.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003cstrong\u003eEndorsements\u003c\/strong\u003e\n    \u003cp\u003ePraised by industry leaders, including Simon Sinek, author of \u003cem\u003eStart With Why\u003c\/em\u003e, and Roger Martin, author of \u003cem\u003ePlaying to Win\u003c\/em\u003e, who called it \"one of the five best management books I have ever read.\"\u003c\/p\u003e\n\n    \u003cstrong\u003eSpecifications\u003c\/strong\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eAuthor:\u003c\/strong\u003e Will Guidara\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eBinding:\u003c\/strong\u003e Hardcover\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eLanguage:\u003c\/strong\u003e English\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 25, 2024\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePublisher:\u003c\/strong\u003e Ebury Edge\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePrint Length:\u003c\/strong\u003e 288 pages\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 978-1529146813\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 160 x 27 x 240mm (Approx. 16 x 2.7 x 24 cm)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e 480 g\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eSeries:\u003c\/strong\u003e Part of The Unreasonable Hospitality Collection\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003cp\u003e\u003cem\u003eUnreasonable Hospitality\u003c\/em\u003e is an essential read for anyone aiming to lead with generosity and build customer loyalty through exceptional service.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"by Will Guidara","offers":[{"title":"Default Title","offer_id":57640196833662,"sku":"152914681X","price":53.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0574\/3919\/1207\/files\/71KgGqAfi9L_bbf7de39-cf7e-47bd-b46c-19887fdd1096.jpg?v=1783104633","url":"https:\/\/ca.yachew.com\/fr\/products\/unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-they-expect","provider":"Yachew","version":"1.0","type":"link"}